The need for converting assessment of quality into a number most probably stems from the principles of '' that business leaders are trained to practice. They are more comfortable with KRAs / KPIs / performance metrics than a which may run into many pages and contain complex technical information, which can also be very subjective in nature. Let us dig a little deeper into quality ratings and their usefulness to the management.
The purpose of obtaining quality rating for a construction project could be one or multiple out of the following:
To benchmark project quality within or outside the organization To identify areas of improvement (regarding quality) To have an objective measure to incentivise performance related to quality To obtain an 'objective looking' assessment to create price differential
Let us analyse whether quality rating fulfils these objectives.
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How useful are Quality Ratings for construction projects?
RandomAs a part of our (Gem Engserv) services related to Quality Management, we offer Quality Audits as well as Third-Party Quality Control services amongst many other services. In the course of discussions to understand how best to serve them (scoping)...
