OMNINGAGE is a cloud customer engagement platform and offers products and solutions to enable smarter engagements that are Personalised, Effortless, Insightful and Consistent across all channels. OMNINGAGE is powered by Amazon and integrates with Amazon Connect and offers additional features including: ✅ Agent Connect (Agent Desktop) ✅ Supervisor Connect (Supervisor Desktop) ✅ CRM Integrations ✅ Dashboards and data visualisations ✅ Natural Language Understanding and Processing across all channels ✅ SMS and Email Routing Partner with us: Our team of experts help AWS partners to build a successful and profitable cloud-based CX practise.
- website: omningage.cloud/
Stories by OMNINGAGE
Cloud Contact Centre - OMNINGAGE
Cloud contact centres win the race to migrate
Earlier this year, many businesses, including contact centres...
Amazon Connect - Speeding up the M...
Every second counts - especially on cloud contact centres
The cost of a call is directly related to how long...
Wallboards for Amazon Connect - OM...
Make life fun
Gamification is a technique where aspects of game playing, such as awarding scores, facilitatin...