After an unfortunate accident for Hannah, resulting in her parents being in hospital, she's moved to a nearby care home, Elmtree House, even with the loss of her parents, she soon starts to fit in and the place feels like home, plus becoming very close friends with one of the residents, Rick Barber. Plenty of things in common and having each others backs for the every day drama's around the dumping ground, this could be just what Hannah needs to get through this difficult situation.