• 9 • Letting my guard down

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When I first joined the team as an accountant, Melissa was just another receptionist—professional, efficient, and always upbeat. In the sea of muted greys and blues that flooded the office, Melissa was a splash of color. Her vibrancy radiated through the day, even when it seemed that every ounce of energy had been drained from the rest of us. I marveled at how she could be so cheerful, seemingly immune to the mundanity that made the rest of us feel like we were trudging through quicksand.

We exchanged pleasantries, sometimes crossed paths on projects, but it never went deeper than that. Melissa, with her loud laugh and bold fashion choices, was someone I respected but never really thought I'd connect with on a personal level. She was... well, she was Melissa, and I was me—quiet, guarded, and perfectly content with keeping most people at arm's length.

Then, her mother passed away.

Suddenly, the light that Melissa carried with her everywhere dimmed, replaced by a shadow that seemed to swallow her whole. The office buzzed with the news, though none of us knew how to respond. What could we say that wouldn't sound hollow or forced? I certainly didn't know. Grief is a private thing, messy and isolating. And I, of all people, understood the weight of solitude, though I would never compare my quiet struggles with her unbearable loss.

We all attended the funeral—everyone from the office filed in with somber expressions, awkward in our suits and dresses. Before leaving the solemn ceremony, we offered our condolences, contributed to a collection for funeral costs, and murmured well-wishes that barely touched the surface of her pain. Then, as the days passed and Melissa remained absent from the office, the world, in its inevitable cruelty, continued to move forward. Life marched on, but Melissa remained in the shadows.

After a few days, something gnawed at me—something unfamiliar. Perhaps it was empathy, or perhaps it was my own recognition of the isolation that Melissa must have felt. I knew that feeling of wanting to retreat into yourself when the world became too heavy. So, I did something that surprised even me: I reached out.

It wasn't much. Just a simple message—non-intrusive, letting her know that I was there if she needed anything. I told her she didn't have to respond, that I just wanted her to know she wasn't alone. I pressed "send" and immediately regretted it, my heart sinking with the thought that I might have crossed a line. But there it was, out in the ether, and I couldn't take it back.

The next day, Melissa returned to the office.

She looked like a faded version of herself, like someone who had lived too many lives in the span of a few weeks. The sparkle in her eye was gone, replaced by a dullness that I recognized all too well. When she walked past my desk, our eyes met, and for a brief moment, I saw something in her face—gratitude, maybe? Or perhaps it was relief. Either way, I knew I had to do something more.

"Melissa," I called after her before I could stop myself. "Do you... maybe want to grab coffee after work?"

She hesitated, a small frown pulling at the corners of her lips as if she wasn't sure what to make of my offer. But then she nodded, her face softening. "I guess it would take my mind off things for a bit."

*****

That evening, we found ourselves at a small café tucked away from the bustling streets

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That evening, we found ourselves at a small café tucked away from the bustling streets. The air inside was warm and comforting, the scent of coffee beans and freshly baked pastries mingling in the air. We sat by the window, watching the world rush by outside as if it had no regard for the pace of our own lives.

We didn't talk much about her mother at first. The conversation stayed safe—work, the weather, idle chatter. But as the days turned into weeks, our coffee outings became more frequent. Slowly, Melissa began to open up, allowing me glimpses into the depth of her grief, sharing stories and memories of her mother.

"I didn't think that at this age, I'd still be feeling this way," she admitted one evening. Her voice trembled slightly, her hands wrapped around her coffee mug as if it was the only thing tethering her to the present. "I feel like I still need her to be here."

Her eyes filled with tears, and she tried to blink them away. But the tears won, spilling over and sliding down her cheeks. She sniffled, wiping them away hastily, as if ashamed to be so vulnerable. I reached out, resting a hand on hers—an awkward, clumsy gesture, but it was the best I could offer. Melissa smiled faintly through her tears, squeezing my hand in return.

"I'm sorry," she whispered. "I didn't mean to—"

"Don't apologize," I interrupted gently. "You're allowed to feel this. It's okay."

Over the course of our conversations, Melissa revealed that she was struggling to keep up with the financial burden of the hospital bills and funeral costs. She had tried to handle everything on her own, but it was clear that the weight was crushing her. I could see the toll it was taking—the weariness etched into her face, the way her shoulders sagged under the invisible load.

I couldn't just stand by and watch.

"Melissa," I said cautiously one evening as we sat in our usual corner of the café. "I want to help. I know it's difficult for you right now, and I want to free up your mind from at least some of the financial burden."

She looked at me, her brow furrowing slightly. "Ms. Tan, you don't have to—"

"I know I don't have to," I interrupted, my voice soft but firm. "But I want to. I know I didn't know your mom, and I'm not even sure if I qualify as a friend to you, but I just... I sincerely want to help."

I could see the hesitation in her eyes, the internal conflict playing out in real-time. I understood it—the pride, the fear of accepting help, the worry that accepting money would somehow make her feel less capable. But I also knew that sometimes, letting someone in—letting someone help—was the bravest thing you could do.

"I may not know what it's like to lose someone," I continued, choosing my words carefully, "but I know that if I were in your shoes, I'd want someone to lean on."

Melissa looked at me for a long moment, her expression unreadable. Then, slowly, she nodded. "Okay," she whispered. "Okay."

The relief in her voice was palpable, and I felt a small weight lift from my own shoulders as well. We spent the rest of the evening going over the details—sorting through the financial mess that had been weighing her down. We made a plan, and I could see the change in her demeanor as we worked through it together. The tension in her body seemed to ease, her eyes no longer clouded with the same heaviness that had followed her for weeks.

And somewhere along the way, amidst the numbers and calculations, I found myself letting my own guard down. It wasn't a dramatic moment of revelation or some grand gesture of vulnerability, but rather a quiet, mutual understanding that grew between us. I shared pieces of my own life—things I had never told anyone in the office before. Little by little, I let Melissa in, and in return, she let me in as well.

Our relationship shifted, evolved. What had started as a simple gesture of support had turned into something more—a friendship, a connection that neither of us had anticipated. We weren't just colleagues anymore. We were two people who had found comfort in each other's presence, two people who understood that sometimes, it was okay to let someone else carry a bit of your burden.

The world outside the café continued to rush by, oblivious to the quiet change that had taken place between us. But inside, amidst the warmth and the soft chatter of other patrons, it felt like something had unlocked. The air felt lighter, the future a little less daunting.

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