"Hello, welcome to Airtel service. This is Geetha. How can I help you? ", Said the girl who lifted the call of a customer yet another time.
" Nothing, I have zero rupees in my account balance. Please recharge it. ", replied the person to the representative.
" Sorry, but such type of service can't be done here. Thank you for calling Airtel service.Have a nice day. ", geetha said and hanged up the call sighing at yet another irritating call.
Kushi, who's beside her , sitting in her allotted seat chuckled looking at her friend and her irritation.
Geetha heard Kushi chuckle and glared at her. Her eyes piercing at Kushi while Kushi is ignorant to her furious glances.
" Just because of you, I've to do this part time job . Couldn't you find a better job other than this? You threw in this hell along with you. ", geetha started cursing her, muttering everything that comes on her tongue to pronounce. Kushi chuckled at her, again and this infuriated geetha more.
Geetha started gritting her teeth, cursing her best friend more.
" Don't you dare chuckle again. I just hope you too get a irritating call, too irritating call which will make your day hell. I just hope you may get a caller who will kill you with his/her words, and before he/ she could kill you, you yourself would like to go and jump off from the cliff. ", cursed geetha as she didn't stopped glaring at her friend, and her fury increased more when her friends chuckle turned into a laughter.
What she didn't know was, there is a call waiting for her which would make her do the same.
Kushi kumari Gupta is in for a great treat.
***
" Sorry, but such type of service wouldn't be done here. Thank you for calling Airtel service.Have a nice day. ", geetha said and hanged up the call sighing at yet another irritating call.
The person is getting irritated as his yet another call was answered by the representative who's not required to him.
Everyone, except certain Gupta is the one he's getting to speak with. After all, customer care service is a large scale service.
And everytime, he had to make up a blind reason to cover up his call for service or Just cut it without any means.
He took his phone, and called once again.
"Hello, welcome to Airtel service. This is Mahir. How can I help you? ", Said Mahir as he lifted the call of another customer, once again.
He cut the call once again sighing away.
His friend - Aditya, who's sitting beside him looked at his friend, and sighed at his another failure.
" Yaar, try once more. I'm sure, this time your call will get connected with the one you want, after all you have got this new sim on different name especially for this purpose. Try again. " Aditya supported his friend once again, just like he has been doing from past few minutes knowing about his friends temper, and his patience.
He tried once again, he punched the customer care and waited with bated breath for the option to hear about connecting with a representative.
After a long 6 minutes, he was connected to the representative.
"Hello, welcome to Airtel service. This is Kushi. How can I help you? ", Said Kushi as she lifted the call of another customer, once again.
***
She is working in Airtel customer care service center as a Representative. It's her part time job after her college hours. She'll do her part of job in evening, and will then go to her home at night.
She likes doing a job for herself even though she don't need to, as her family is enough stable financially to look after her needs for at least 10 more years.
But, still she's enthusiastic to do something on her own which lead her way to customer service and to give her company, her friend geetha too joined her or better say she forced her and Geetha being a best friend of her from childhood, agreed with her to do the job.
And now, Geetha is suffering as she is getting irritating calls lately while kushi is getting a good number of customers with decent language.
What she didn't know was, whatever geetha said to her is going to come true!
Poor she!
"Hello, welcome to Airtel service. This is Kushi. How can I help you? ", Said Kushi as she lifted the call of another customer, once again expecting him / her to be a good customer.
"Hello.", he said to her, finally as his call was connected to the one he wanted to.
" Yes, this is kushi. How can - ", she was cut off by the person on the other side.
" I know you are kushi, that's why I didn't cut the call till now. Do you know after how many trials, you are connected? ", he asked cutting her off, biting his cheek, all ready to play with her.
She frowned with his answer, and thought to reply.
" Huh... Who are you? Why did-", She was once again cut off by him and slowly irritation started crawling through her.
"What? Don't you know who am I? How can you even forget me, kushi? I didn't expect this from you.I was away for just few days and you forgot me? ", he was disappointed as he heard her ask him - who's he?
Aditya tried hard to hide his chuckle looking at his acting skills. If he didn't know that he was acting, he'd surely believe him that he's disappointed.
Thanks to the application called voice converter along with his acting skills.
" Hello, Mr. Whoever you are. Are you my brother or my grandfather that I'll recognise your voice? ", she threw her words at him as she is irritated.
" Noooooo. Don't utter those words baby. I'm neither your brother nor your grandfather. I can never be. I'm. just son - in - law. ", he said as he himself tried not to chuckle as he can imagine her expression of irritation and anger and her cute red button nose.
" Mr. Look-", she's once again cut off by the person.
"From when did you started calling me Mr.? Am I a Mister to you. Can't you recognise me? How can you call me Mister, kushi? ", he said and Oscar should be given to his performance.
" Hey, Wait for one second. I'll check your details and will deal with you. ", she said and checked the customer details.
Varun, Madhya Pradesh.
She looked at his name and frowned as the name is not familiar.
Geetha too looked to the phone call and his her chuckle as after all her curse has an affect on her friend.
" Hello, Mr. Varun. I don't know who the hell are -", she was cut off by him once again.
"Who's Varun? ", he said confused.
" You are Varun, are you suffering from memory loss? You should call hospital not customer care. ", kushi said and was going to cut the call.
" No, I'm not suffering from any memory loss. I guess you need hospital number, how can you forget me? Do you remember you used to call me with my Nick name? ", he said as if he's mastered in action.
