9-1-1.

Five: Awful People.

Wanting to see the faces behind the 911 calls, Maddie goes on a ride-along with Athena, while dealing with a seemingly "perfect" dispatcher at the call center. Meanwhile, Hen must figure out how to save her family from permanently falling apart, and the first responders deal with emergencies both in a military funeral and a movie theater. Maddie and Athena talk about Buck and Ashleigh.

A guy walked to his car, opening the boot, and two other guys carried a TV box...

"Thanks, guys." He said, climbing into his car.

He started the engine, getting ready to drive off, and hearing a woman screamed.

"Ow! Oh, my leg, my leg." Lorraine said, lying on the ground at the back of his car. "I think it's broken."

"Oh, my God, where did you come from?"

"Sherman Oaks. Ow!" Lorraine shouted.

"No. No, I... I mean, are you okay?"

"You just hit me with your car! Of course I'm not okay. That's a really, really nice car. Is that a custom paint job? Oh, really hurts when I move my head. Is that normal? Ow!" Lorraine shouted.

A few days later, Lorraine was sitting in her car with a neck brace, and making a claim...

Lorraine takes the neck brace off, walking into a food court, and grabbing a tray.

Lorraine placed some ketchup in a small tub, placing the tub off ketchup on the counter, and the ketchup off with her tray.

Lorraine walked across the ketchup, pretending to fall on the floor, and screaming loudly.

Lorraine stood behind an old woman's car when she was suddenly hit by a van.

The old woman reversed, hitting something.

Dispatch: "911. What's your emergency?"

Woman: "Dear Jesus, please send help! I think I killed her."

The fire truck arrived on the scene, the truck beeped loudly, and the bystanders made a path.

"LAFD. Step aside, please." Bobby says.

Ashleigh and Bobby passed them.

"I didn't know what to do. I was afraid to move the car."

"You did the right thing. We'll take it from here." Bobby said.

"Do any of you have a pen? I've got a partial license plate. Somebody should write it down." Lorraine sage.

"Don't worry about the license plate, ma'am. It's right here on the back of the car." Eddie says.

"Not this car. The car that hit me." Said Lorraine.

"Uh, wait, this isn't the car that hit you?" Ashleigh asked.

"No, this is the car that ran me over. Better be insured." Said Lorraine.